Rich resources from global financial ports
Rich resources from global financial ports
  • International Credit Cards
    International Credit Cards
    International Credit Cards
    As a new payment service provider in Singapore-paywook provides international credit card online acquiring services for cross-border e-commerce independent site merchants, including payment applications of mainstream international credit cards such as Visa, MasterCard, American Express, JCB, Diners Club, Discover, etc. Taking advantage of the resources of Global Finance Port, we provide merchants with full-scene international credit card payment solutions.
  • Global Local Payments
    Global Local Payments
    Global Local Payments
    paywook Mainstream local wallets developed around the world support more than 350 kinds of overseas local payments worldwide, with transactions covering Southeast Asia, Latin America, Europe, Russia, India, Brazil and other regions. Overseas buyers can prefer their own online wallets, online bank transfers, prepaid cards, cell phone payments and other methods for convenient payments.
  • Overseas Accounts
    Overseas Accounts
    Overseas Accounts
    are one of the value-added cross-border services Paywook provide to merchants in mainland China. To facilitate merchants in mainland China to do business globally, paywook can open overseas mainstream bank transaction settlement accounts for merchants in 128 countries around the world, providing merchants with collection, acquiring, exchange, payment and transfer, etc. Merchants can manage their transaction funds in a safe and compliant manner globally.
  • Virtual Credit Card
    Virtual Credit Card
    Virtual Credit Card
    Virtual credit card is a virtual credit card product developed by paywook for cross-border e-commerce merchants based on VISA and Mastercard international credit cards. The virtual credit card provided by paywook can be used for cross-border e-commerce platform stores, advertising numbers, server top-ups, overseas shopping and other scenarios that require foreign currency payments.
  • International Credit Cards FAQ
    • Q:

      How many types of credit cards does paywook support?

      A:

      currently paywook supports six major international credit cards, such as Visa, MasterCard, American Express, JCB, Diners Club, Discover, etc.

    • Q:

      What is 3DS verification?

      A:

      This is a new password verification mechanism, commonly known as dynamic verification, which means that when a normal purchase is made, no verification message will appear, and password verification will only be initiated spontaneously when the system detects abnormal transaction behavior.

    • Q:

      What are the reasons for rejection?

      A:

      1> Incorrect goods : the goods received are not the same as the original website display.
      2> unauthorized transaction : this order was not purchased by him personally.
      3> counterfeit goods : the goods received are counterfeit and shoddy.
      4> malicious refusal to pay: professional or artificial intentionally initiated refusal to pay.
      5> non-receipt of refund: the promised refund was not returned to the card in time.
      6> incorrect order information: the order information filled in at the time of purchase is incorrect.
      7> Untimely handling of complaints: failure to contact the relevant customer service personnel when assistance is required.
      8> multiple deductions/repeated deductions: the order was deducted multiple times and the order was not purchased by the person himself.

    • Q:

      What types of transactions does paywook support?

      A:

      paywook can meet the needs of cross-border transactions such as cross-border e-commerce, virtual recharge, ticket travel business, education and training, DTC to the sea, shopping transfer, platform collection, settlement and payment.

    • Q:

      Does paywook support foreign currency settlement?

      A:

      Paywook can support foreign exchange settlement in 13 currencies of mainstream countries as well as settlement in RMB.

    • Q:

      How can I shorten the billing cycle?

      A:

      Paywook conducts a 1-3 month risk control data modeling process for new merchants, and the transaction management system automatically adjusts the settlement cycle based on the merchant's transaction data.

    • Q:

      What countries are supported by paywook payments?

      A:

      Paywook's international credit card payments are supported for global transactions, as long as there are international credit cards such as Visa, MasterCard, American Express, JCB, Diners Club, Discover, etc. used in all regions.

    • Q:

      What kind of support do Loyalty Merchants get at paywook?

      A:

      Paywook can provide more than ten services including selection guidance, technical support, complaint assistance, overseas information acquisition, cross-border financial knowledge training, and industry resource sharing for cooperating merchants.

  • Global Local Payments FAQ
    • Q:

      What countries or regions does paywook support for local payment wallets?

      A:

      Currently, paywook supports more than 350 overseas local payment instruments worldwide in its mainstream local wallets, with transactions covering Southeast Asia, Latin America, Europe, Russia, India, Brazil, the Middle East, Japan and Korea.

    • Q:

      Which transactions can I use with paywook Global Local Payment Wallet?

      A:

      paywook's local wallet supports cross-border shopping, game top-up, cell phone transfer, bill payment and shopping, transportation and travel.

    • Q:

      How do I open a global local payment wallet with paywook?

      A:

      Download the global local payment API interface in paywook's transaction management backend, depending on the type of website system, and install it directly on the website for use.

    • Q:

      Can a Global Local Payments wallet initiate a chargeback?

      A:

      Global local payment wallets cannot directly initiate a chargeback, but if the quality of the product or customer service is not handled properly, it can still generate a customer complaint and pose the same risk to the receiving account.

  • Overseas Accounts FAQ
    • Q:

      Which countries can paywook handle overseas accounts?

      A:

      paywook can currently handle overseas accounts in the United States, Canada, the United Kingdom, Germany, Hong Kong, Singapore, France, Australia and other countries or regions.

    • Q:

      How long is the typical processing time for overseas accounts?

      A:

      A processing period of about 3-7 working days depending on the country or region's compliance audit.

    • Q:

      What currencies can I support in my overseas account?

      A:

      Overseas accounts handled by paywook can support legal tender settlement in 13 major countries around the world.

  • Virtual Credit Card FAQ
    • Q:

      What are the features of a virtual credit card?

      A:

      Virtual credit cards support anonymity (and therefore cannot provide information such as name and billing address), do not support offline transactions, and require recharging before use.

    • Q:

      Which bank is paywook a virtual card for?

      A:

      paywook's virtual card channels are issued by international credit card organizations such as VISA and mastercard.

    • Q:

      Does paywook's virtual credit card have a physical card?

      A:

      paywook is currently a VISA and mastercard virtual credit card, there is no physical card, only support online recharge consumption use.

    • Q:

      What are the scenarios in which paywook's virtual credit card can be applied?

      A:

      Currently, we support payment scenarios, such as developer payment (e.g. Apple, Google, Amazon service/rental), advertising (e.g. Facebook, Google, etc.), paypal card subscription (domestic, Hong Kong, overseas), etc. For other online payment needs outside the scenario, please consult with paywook account manager first.

    • Q:

      What is the maximum number of virtual credit cards a merchant can have?

      A:

      Currently paywook is in the form of packages, the number of cards in each package varies, the higher the package, the more cards, the lower the cost of the corresponding single card, the specific offer to paywook account manager real-time offer shall prevail.

    • Q:

      Can I get a refund after recharging?

      A:

      Paywook's virtual credit card supports refunds to the card balance if needed or incurred after spending on FB, AMZ, etc. The refund time depends on the spending platform and the processing time of VISA and Mastercard.

  • System Build FAQ
    • Q:

      What systems are supported by the website builder?

      A:

      Paywook's website building service supports opencart, zencart, magento, wordpress and other open source website building systems and shopify and other SAAS website building development.

    • Q:

      Can I choose the language of my choice to build my website?

      A:

      Paywook's website building service allows you to freely choose the development language or system, but the corresponding development cost and development cycle will increase and lengthen.

    • Q:

      What other support services are available for building a website?

      A:

      Paywook's website builder can also provide services such as product import, image processing, server configuration, network optimization, and technical support.

    • Q:

      Can website building services develop large mall-type websites?

      A:

      Paywook's website building team is composed of Internet technical elites with many years of technical research and development experience, and is fully capable of developing large-scale Internet shopping mall websites.

    • Q:

      Can I do resident service outsourcing for building a website?

      A:

      Paywook's website building service only supports website and system development, and is not yet open for resident service outsourcing.

Global partner
Together with paywook
Share global resources
Rich resources from global financial ports
Rich resources from global financial ports
International Credit Cards
International Credit Cards
As a new payment service provider in Singapore-paywook provides international credit card online acquiring services for cross-border e-commerce independent site merchants, including payment applications of mainstream international credit cards such as Visa, MasterCard, American Express, JCB, Diners Club, Discover, etc. Taking advantage of the resources of Global Finance Port, we provide merchants with full-scene international credit card payment solutions.
Global Local Payments
Global Local Payments
paywook Mainstream local wallets developed around the world support more than 350 kinds of overseas local payments worldwide, with transactions covering Southeast Asia, Latin America, Europe, Russia, India, Brazil and other regions. Overseas buyers can prefer their own online wallets, online bank transfers, prepaid cards, cell phone payments and other methods for convenient payments.
Overseas Accounts
Overseas Accounts
are one of the value-added cross-border services Paywook provide to merchants in mainland China. To facilitate merchants in mainland China to do business globally, paywook can open overseas mainstream bank transaction settlement accounts for merchants in 128 countries around the world, providing merchants with collection, acquiring, exchange, payment and transfer, etc. Merchants can manage their transaction funds in a safe and compliant manner globally.
Virtual Credit Card
Virtual Credit Card
Virtual credit card is a virtual credit card product developed by paywook for cross-border e-commerce merchants based on VISA and Mastercard international credit cards. The virtual credit card provided by paywook can be used for cross-border e-commerce platform stores, advertising numbers, server top-ups, overseas shopping and other scenarios that require foreign currency payments.
  • International Credit Cards FAQ
    • Q:

      How many types of credit cards does paywook support?

      A:

      currently paywook supports six major international credit cards, such as Visa, MasterCard, American Express, JCB, Diners Club, Discover, etc.

    • Q:

      What is 3DS verification?

      A:

      This is a new password verification mechanism, commonly known as dynamic verification, which means that when a normal purchase is made, no verification message will appear, and password verification will only be initiated spontaneously when the system detects abnormal transaction behavior.

    • Q:

      What are the reasons for rejection?

      A:

      1> Incorrect goods : the goods received are not the same as the original website display.
      2> unauthorized transaction : this order was not purchased by him personally.
      3> counterfeit goods : the goods received are counterfeit and shoddy.
      4> malicious refusal to pay: professional or artificial intentionally initiated refusal to pay.
      5> non-receipt of refund: the promised refund was not returned to the card in time.
      6> incorrect order information: the order information filled in at the time of purchase is incorrect.
      7> Untimely handling of complaints: failure to contact the relevant customer service personnel when assistance is required.
      8> multiple deductions/repeated deductions: the order was deducted multiple times and the order was not purchased by the person himself.

    • Q:

      What types of transactions does paywook support?

      A:

      paywook can meet the needs of cross-border transactions such as cross-border e-commerce, virtual recharge, ticket travel business, education and training, DTC to the sea, shopping transfer, platform collection, settlement and payment.

    • Q:

      Does paywook support foreign currency settlement?

      A:

      Paywook can support foreign exchange settlement in 13 currencies of mainstream countries as well as settlement in RMB.

    • Q:

      How can I shorten the billing cycle?

      A:

      Paywook conducts a 1-3 month risk control data modeling process for new merchants, and the transaction management system automatically adjusts the settlement cycle based on the merchant's transaction data.

    • Q:

      What countries are supported by paywook payments?

      A:

      Paywook's international credit card payments are supported for global transactions, as long as there are international credit cards such as Visa, MasterCard, American Express, JCB, Diners Club, Discover, etc. used in all regions.

    • Q:

      What kind of support do Loyalty Merchants get at paywook?

      A:

      Paywook can provide more than ten services including selection guidance, technical support, complaint assistance, overseas information acquisition, cross-border financial knowledge training, and industry resource sharing for cooperating merchants.

  • Global Local Payments FAQ
    • Q:

      What countries or regions does paywook support for local payment wallets?

      A:

      Currently, paywook supports more than 350 overseas local payment instruments worldwide in its mainstream local wallets, with transactions covering Southeast Asia, Latin America, Europe, Russia, India, Brazil, the Middle East, Japan and Korea.

    • Q:

      Which transactions can I use with paywook Global Local Payment Wallet?

      A:

      paywook's local wallet supports cross-border shopping, game top-up, cell phone transfer, bill payment and shopping, transportation and travel.

    • Q:

      How do I open a global local payment wallet with paywook?

      A:

      Download the global local payment API interface in paywook's transaction management backend, depending on the type of website system, and install it directly on the website for use.

    • Q:

      Can a Global Local Payments wallet initiate a chargeback?

      A:

      Global local payment wallets cannot directly initiate a chargeback, but if the quality of the product or customer service is not handled properly, it can still generate a customer complaint and pose the same risk to the receiving account.

  • Overseas Accounts FAQ
    • Q:

      Which countries can paywook handle overseas accounts?

      A:

      paywook can currently handle overseas accounts in the United States, Canada, the United Kingdom, Germany, Hong Kong, Singapore, France, Australia and other countries or regions.

    • Q:

      How long is the typical processing time for overseas accounts?

      A:

      A processing period of about 3-7 working days depending on the country or region's compliance audit.

    • Q:

      What currencies can I support in my overseas account?

      A:

      Overseas accounts handled by paywook can support legal tender settlement in 13 major countries around the world.

  • Virtual Credit Card FAQ
    • Q:

      What are the features of a virtual credit card?

      A:

      Virtual credit cards support anonymity (and therefore cannot provide information such as name and billing address), do not support offline transactions, and require recharging before use.

    • Q:

      Which bank is paywook a virtual card for?

      A:

      paywook's virtual card channels are issued by international credit card organizations such as VISA and mastercard.

    • Q:

      Does paywook's virtual credit card have a physical card?

      A:

      paywook is currently a VISA and mastercard virtual credit card, there is no physical card, only support online recharge consumption use.

    • Q:

      What are the scenarios in which paywook's virtual credit card can be applied?

      A:

      Currently, we support payment scenarios, such as developer payment (e.g. Apple, Google, Amazon service/rental), advertising (e.g. Facebook, Google, etc.), paypal card subscription (domestic, Hong Kong, overseas), etc. For other online payment needs outside the scenario, please consult with paywook account manager first.

    • Q:

      What is the maximum number of virtual credit cards a merchant can have?

      A:

      Currently paywook is in the form of packages, the number of cards in each package varies, the higher the package, the more cards, the lower the cost of the corresponding single card, the specific offer to paywook account manager real-time offer shall prevail.

    • Q:

      Can I get a refund after recharging?

      A:

      Paywook's virtual credit card supports refunds to the card balance if needed or incurred after spending on FB, AMZ, etc. The refund time depends on the spending platform and the processing time of VISA and Mastercard.

  • System Build FAQ
    • Q:

      What systems are supported by the website builder?

      A:

      Paywook's website building service supports opencart, zencart, magento, wordpress and other open source website building systems and shopify and other SAAS website building development.

    • Q:

      Can I choose the language of my choice to build my website?

      A:

      Paywook's website building service allows you to freely choose the development language or system, but the corresponding development cost and development cycle will increase and lengthen.

    • Q:

      What other support services are available for building a website?

      A:

      Paywook's website builder can also provide services such as product import, image processing, server configuration, network optimization, and technical support.

    • Q:

      Can website building services develop large mall-type websites?

      A:

      Paywook's website building team is composed of Internet technical elites with many years of technical research and development experience, and is fully capable of developing large-scale Internet shopping mall websites.

    • Q:

      Can I do resident service outsourcing for building a website?

      A:

      Paywook's website building service only supports website and system development, and is not yet open for resident service outsourcing.

Global partner
Together with paywook
Share global resources